Leadership Training and Development

Western New York Human Resource Solutions offers a unique training and development curriculum which offers both soft skills and compliance training. We can train on-site or at our state of the art conference center.

Western New York Human Resource Solutions is affiliated with the best Leadership Training and Development experts in Western New York. Please contact Sallie McGuire for further details and referral at smcguire@wnyhumanresources.com

We currently offer the following training seminars:

Getting to Know Your Leadership Team-Utilizing Workplace Big Five

Time Management

I’m Stuck, Your Stuck-DiSC

QBQ- The Question Behind the Question, Establishing Personal Accountability in the Workplace

Hiring Right or Paying the Price

Effective Communications

Crucial Conversations

Improving Customer Service in the Workplace

Conflict Management

Conducting Effective Performance Reviews-Establishing SMART Goals

Stress Management

Compliance Training

Civility Training

Hiring Legally, Protecting Your Organization

Conducting Proper Terminations


Disability and Religious Accommodation

Unlawful Harassment